Customer Care

Contact AntiMatter AV Support

Reach our security specialists for technical support, licensing and activation, billing and refunds, installation assistance, subscription changes, and general product inquiries. We proudly support customers across the United States and Canada with 24/7 phone coverage for urgent security incidents.

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Customer Support

Hours
24/7 phone support for critical security incidents

Technical Support

Response
Priority response for active subscribers

Sales & Licensing

Headquartered

Company
ESPION INFOTECH PVT LTD.
Country
Canada

Send us a message

Complete the form below and our support team will respond based on your request category. For account-specific license details, sign in and visit My Licenses.

Support request form

Fields marked with * are required. We typically respond within one business day; critical security issues are prioritized.

Support-Center

Technical Support

Scan issues, detections, firewall rules, performance, and threat alerts on Windows and Android. macOS support is coming soon.

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Billing Support

Invoices, payment methods, receipts, and subscription renewal questions.

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Refund Assistance

30-day money-back guarantee requests and eligibility review.

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Installation Help

Download, install, upgrade, and uninstall guidance for all supported platforms.

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Activation Help

License key activation, device limits, and portal access.

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Download Assistance

Offline installers, store downloads, checksums, and version updates.

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Product Questions

Plan features, comparisons, and choosing the right protection tier.

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Enterprise Support

SOC coverage, deployment, EDR, and volume licensing for organizations.

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Frequently asked questions

Open AntiMatter AV, go to Account or License, and enter the key from your purchase confirmation email. You can also view active licenses after signing in at My Licenses.

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Still need help?

Our team is ready to assist with installation, billing, licensing, and threat-related questions.

AntiMatter AV — Advanced Cyber Security